Skip to content

Contact.

FAQs

Quick answers

Here are quick answers to the questions we hear most from customers shopping on Meranz.

Didn't find the answer?

Meranz brings together trusted local vendors across Kampala in one marketplace — electronics, fashion, home goods, and everyday essentials — all with same-day delivery options.

Placing an order is easy! Simply browse our website, add your desired items to your cart, and proceed to checkout. You’ll be prompted to enter your shipping and payment information, and then you can complete your purchase. We offer a secure checkout process to protect your personal information.

We accept mobile money (MTN Mobile Money and Airtel Money) and major cards, all processed securely through Pesapal. Choose your preferred method at checkout — no PayPal or US-only options needed.

We deliver across Kampala with same-day options on many orders, and are expanding delivery coverage across Uganda. You’ll get order updates so you can track your delivery status.

Let's Talk

Have a question about an order, a product, or becoming a vendor? Reach out and our Kampala-based team will get back to you as soon as possible.

Headquarters

Kampala, Uganda

WhatsApp / Calls

+256 756 267 819

Email address

info@yourwebsite.com